SHIPPING & RETURNS
Refund Policy
At Mystic Roots Creations, we want you to love your skincare products as much as we do. If you're not completely satisfied, we offer a 100% money back guarantee. To get a full refund, minus the shipping cost, of your purchase please email info@mysticrootscreations.com and ship the product back within 14 days of your of delivery. We will provide the address in your email. Upon receipt you will be provided a refund for the products that you weren't satisfied with to your original payment method.
*We cannot accept returns of reoccurring / subscription orders once they have shipped from our studio. We are happy to make any adjustments or cancellations to subscription orders prior to them being shipped.
Shipping Policy
We carefully package our organic skincare products to ensure they arrive in perfect condition. Our shipping costs are transparent, and we strive to use eco-friendly packaging materials to minimize our environmental impact. All orders ship within 1-3. business . If you receive free shipping we’ll pick between a few different methods to make sure it gets to you quickly as possible